Q: What equipment do you supply?
A: We provide an extensive range of testing machines, including those for metal, compression, concrete, and cement, alongside a variety of essential laboratory equipment.
Q: Is your company a trading firm or a factory?
A: We are a hybrid of factory and trade integration, boasting over 11 years of dedicated experience in the test instruments industry.
Q: After placing an order, when can delivery be expected?
A: Our standard shipment time is approximately 7 working days. With inventory in stock, we can expedite shipment within just 3 days. Please note that lead times may vary based on item specifics and quantities.
Q: What warranty and after-sales services do you offer?
A: Our testing machines are backed by a 12-month warranty. We offer complimentary repair services for issues with your controller, even if not originally sourced from us.
Our dedicated after-sales service team provides exceptional technical support post-warranty, ensuring timely resolution of any issues encountered.
We pride ourselves on handling all guest inquiries and complaints with professionalism, delivering timely and effective solutions.
Q: What about the product's services and quality?
A: Each instruments must be carried out 100% quality examination and test when shipping and delivery goods Product use training, each of our product provide video training to show you how to install operate We can arrange engineer to train the operation of equipment to customer s company when you need.products are widely recognized and trusted by users.
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