Q: What equipment do you supply?
A: We offer an extensive range of testing instruments including metal testing machines, compression testing machines, concrete testing machines, cement testing machines, and a variety of other laboratory equipment designed to meet diverse testing needs.
Q: Is your company a trading one or a factory?
A: We are a dynamic integration of factory and trade, with over 11 years of dedicated focus in the test instruments field, combining manufacturing prowess with trading expertise.
Q: After placing an order, what is the delivery timeline?
A: Typically, delivery occurs within 7 working days. Should we have inventory, we can expedite shipment within 3 days. Please note that production lead times are contingent upon specific items and quantities.
Q: What about the warranty and after-sales services?
A: Our testing machines come with a 12-month guarantee. We offer free repair services for any controller issues, even if they don't originate from our factory. Beyond the warranty, our professional after-sales service team is dedicated to providing exemplary technical support, efficiently addressing any concerns or complaints you may encounter.
controller freely, even it's not from our factory. After the warranty, the professional after-sale service team
will provide perfect technical support and help guests solve problems encountered while using our product, handles guest problems and complaints in a professional and timely manner.
Q: What about the product's services and quality?
A: Each instruments must be carried out 100% quality examination and test when shipping and delivery goods Product use training, each of our product provide video training to show you how to install operate We can arrange engineer to train the operation of equipment to customer s company when you need.products are widely recognized and trusted by users.